The Win-Back Desk Prompt: Claude Finds the Regulars Who Stopped Buying and Brings Them Back
Paste your sales list and Claude finds every regular who went quiet, ranks them by what they used to spend, and writes each one a short note in your voice that names what they loved
Winning a new customer costs 5 to 25 times more than keeping one you already have. And the payoff of keeping them is huge: Bain & Company found that keeping just 5% more customers can lift profits by 25% to 95%.
Most small businesses never notice when a regular stops coming. This prompt turns Claude into your Win-Back Desk: it reads your sales list, spots the regulars who went quiet, and writes each one a personal note in your voice.
What it does
| Step | What you get |
|---|---|
| 1. Find | Every customer who bought at least twice and has now been gone more than twice their usual gap |
| 2. Rank | A table: name, visits, usual gap, last visit, days quiet, favourite item, and what they spent per year |
| 3. Write | One note per person in YOUR voice, under 60 words, naming the thing they bought most, with your one welcome-back offer |
| 4. Ban the spam lines | No "we miss you!", "valued customer", "don't miss out" or "limited time" |
| 5. Fix | What the quiet regulars were worth per year, the 3 likely reasons they stopped, and a fix for each |
Free, for your email
Get the full setup steps + the copy-paste setup prompt
The rest of this guide (4 more sections, 1 copy-paste prompt) opens right here. The setup prompt, one paste into Claude that sets it all up, comes by email only. Use your real address.
Unlocks: How to use it · What it looked like on a test · The catch · Sources
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